Privacy Policy

Privacy Policy

This Privacy Policy explains how Effort Barrel Tent collects, uses, shares, and protects personal data when you use effortbarreltent.garden and related course services. It applies to visitors, account holders, and other users who interact with our website.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of certain data, or restriction of specific processing. You may also object to some uses where permitted by law and withdraw consent where processing relies on consent.

Available rights may vary depending on the nature of the data and applicable law.
Requests

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant records and describe the action you want us to take. We will review the request, confirm any needed details, and respond within a reasonable period under applicable law.

We may need to verify identity before acting on a request and may decline requests that conflict with legal duties.
Data Retention

Data Retention

We retain personal data for the period needed to provide services, maintain records, resolve disputes, enforce agreements, and meet legal or accounting requirements. When data is no longer needed, we delete it, anonymize it, or archive it in a restricted form where deletion is not immediately possible.

We keep data only for as long as needed for the stated purpose or for legal and operational records.
Policy Updates

Policy Changes

If we make material changes, we will update the policy date and may provide additional notice through the website or other reasonable means. Continued use of the site after an update means the revised policy applies to future processing.

We review this policy from time to time and keep the current version available on the site.

How We Use Data

We use personal data to provide course access, manage accounts, process registrations and payments, respond to inquiries, send service messages, maintain security, prevent fraud, improve site performance, analyze usage trends, comply with legal obligations, and keep business records. We may also use data to enforce our terms and manage disputes.

We use personal data only for operational, administrative, and compliance purposes tied to the site.

Service Providers

We share personal data with vendors that help us operate the website and deliver services, including hosting, analytics, payment processing, communications, customer support, and security monitoring. These parties may process data on our instructions and are expected to use it only for the services they provide to us.

Service providers receive only the data needed to perform contracted functions.

Legal Disclosures

We may disclose personal data when required to comply with law, court orders, tax or accounting obligations, or lawful requests from public authorities. We may also share information when needed to establish, exercise, or defend legal claims, or to protect the rights, safety, and security of users, the site, or our business.

Disclosure to public authorities is limited to lawful requests, compliance duties, or protection of rights.

Contact Information

Privacy email
[email protected]
Telephone
+84 916 288 831
Mailing address
Số 179B, Đường Lê Hồng Phong, Trà An, Can Tho, Can Tho, 94208
Privacy inquiries
Use the contact details below for questions about this policy or the handling of personal data.
Contact Page
Data category

Personal Data We Collect

We may collect identifiers such as name and contact details, account and profile information, course enrollment and participation records, payment-related information handled through our service providers, communications sent to us, and technical data such as device, browser, and usage information. We do not seek to collect sensitive personal data unless it is voluntarily provided and needed for a specific service request.

The categories of data collected depend on how users interact with the site and course services.
Collection source

Sources of Information

We receive personal data when you create an account, register for a course, submit forms, communicate with us, or complete transactions. We also obtain limited data from service providers that support hosting, analytics, payment processing, email delivery, and security functions, as well as from automated logs generated when you use the website.

Information may come directly from users, from connected service tools, or from system activity.
Cookie type

Types of Cookies

Essential cookies support login, security, and basic navigation. Preference cookies remember settings and form choices. Analytics cookies help us understand how the site is used and identify technical issues. Some cookies are session-based and expire when the browser closes, while others remain on the device for a longer period unless removed.

We use a limited set of cookies based on operational need and site performance.
User control

Cookie Controls

We use browser cookies and similar technologies for essential site operation, preference storage, analytics, and limited performance measurement. You may block or delete cookies through your browser settings, and where available, through on-site controls. Disabling certain cookies may reduce functionality or prevent some features from working as intended.

Cookie choices can usually be adjusted in the browser, though some site functions may be affected.